Returns & Exchanges
At Misako, we want you to be completely satisfied with your new accessories, which is why we offer a flexible 30-day return policy for all unused items. Whether you changed your mind or need a different style, our process is designed to be quick and effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Ship the Item
Print your prepaid shipping label from the portal and drop off the package at any authorized courier collection point.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing